Certificate in Retail Management



Course Short Description:

This course equips trainee with relevant competencies to work as a retail executive in airport and related industries.

Course Content

Introduction to Retail, Theories of Retail Development and Business Model in Retail, Customer Relationship Management, Understanding the retail customer, Retail Strategy, Store site selection, Merchandise Management, Category Management, Retail Marketing branding and communication, Art of selling, Supply chain management

Industrial Partner

GMR Aviation Academy

Potential Job roles

Sales Executive in Airport, Duty free shops


GMR Aviation Academy

Course Available at

Community Skill Park Kazhakkoottam

Course Duration:

240 Hrs. (45 Days)



Course Fees:

INR 50,000 + GST